Conflict in Organisations - 2142 Words

To what extend do you accept the view that conflict is an inevitable feature of management and organizational behaviour? Suggest how management can attempt to avoid the harmful effects of conflict. Introduction All organizations, by their very nature, have built in conflicts Conflict is seen as an inherent feature of organisations and induced, in part, by the very structure of the organisation. The causes might stem from individual characteristics, interpersonal factors, communications, behavior, structure and previous interactions. â€Å"Conflict, per se, is not necessarily good or bad but an inevitable feature of organisational life and should be judged in terms of its effects on performance. Even if organisations have taken great care to†¦show more content†¦Ambiguity – the ambiguous purposes and objectives, the imprecision in establishing tasks, authority and responsibility of some jobs and compartments, lack of clarity in transmitting decisions or the deformed presentation of reality are causes of conflict at TRB. Management sets unclear policies. These can cause much argument, confusion and wasted resources. When rules and standards are also inequitably applied e.g. one set for management and another for the workers, the credibility of management regarding its value system can be significantly undermined. At TRB, the policy states that work starts at 0700hrs. Some managers adhere to this policy together with the bulk of the employees, but others do not. The earliest that they are seen at w ork is at 0745hrs. No action is taken against them, but if lower level would dare to do the same, they will suffer the consequences. Interdependent work activities: Wherever the input to one process is dependent on the output from another before the finished product is complete, the potential for conflict is high. The Accounts Department at TRB depends on the stock take figures that the Business Development Department among other departments submit at the end of each month. How, BD personnel have their own priorities that occupy them. The BD team may not particularly be aware of Accounts’ deadlines and as such the moment Accounts tries to hasten their stock take process, and a conflict arises. Unclear job boundaries: TheseShow MoreRelatedTypes of Conflict in Organisations1434 Words   |  6 PagesConflict Identification and Resolution Name of Student Institutional Affiliation Conflict refers to the struggle or disagreement between people or parties with opposing principles or opinions. An interactive human being is involved in quite a few conflict scenarios through the course of his or her life and a group of people in a team or organization is quite often faced with conflicts as a result of differences in ideologies or when one party doesnt perform as well as expectedRead MoreCross Cultural Conflict in Organisations977 Words   |  4 Pagesbusiness is needed. The case which the presentation is based on is about cross-cultural management and organisational strategy and improvement. A delegate of an Australian consulting firm is given the task of heading up a pilot study in the organisations Taiwanese and Indian offices with the aim of identifying the reasons for their slow market growth and offering recommendations as to how to improve their performance. The presentation on the case focuses on questions one and two of the designatedRead MoreConflict Within Events And Leisure Organisations Essay1991 Words   |  8 PagesConflict can be defined in various ways and has no single clear meaning. A broad definition of conflict is a serious disagreement or argument that generally continues for a long period of time, however according to Huczynski and Buchanan (2010) no conflict exists if two or more parties are not aware of any conflict. In terms of conflict within events and leisure organisations, De Dre and Beersma (2005) say that â€Å"conflict is best viewed as a process that begins when an individual or group perceivesRead MoreInternal Conflict : A Blessing And Curse For Any Organisation1249 Words   |  5 PagesInternal conflict can be a blessing and curse for any organisation. The conflict that ensures may have extreme ramifications on the business, however through conflict some of the greatest innovations can be born ensuring a b usiness thrives. Although workplace diversity can cause conflict it can easily broaden the horizons for an organisation and spark communication. Internal conflict will result in the scrutiny of organizational habits and help expel practices that may be hindering the future ofRead MoreIlm Managing Stress and Conflict in the Organisation Essay example2574 Words   |  11 PagesAssignment 2 Managing Stress and Conflict in the Organisation Task 1 Understand the effectiveness of own organisation in dealing with workplace stress and conflict Stress is a part of everyday life and as such is a part of all organisations. Cole in his 2004 book ‘Management Theory and Practice’ describes stress as: The adverse psychological and physical reactions that occurs in individuals as a result of their being unable to cope with the demands being made of them. (p.382) It is estimatedRead MoreConflict Is Essential For Organisational Success . In This1135 Words   |  5 PagesConflict is essential for organisational success In this current era of modernization and development, there is a serious economic war between firms of different sizes. Many firms have capabilities to success in the market and maintain their position for a very long period of time. Such firms that keep the hold of the market deals with the organisational conflicts effectively and efficiently (1). It is obvious that one can find different nature of people in a workplace and thus causing conflictsRead MoreOrganizational Conflict : An Emerging Lifestyle That Is Inevitable And A Common Sight1417 Words   |  6 PagesOrganisational conflict is an emerging lifestyle that is inevitable and a common sight attributable to the matrix structure adopted by many organisation as well as the present era of globalisation. Mary Parker Follett (1925) interprets conflict as a mere contradiction in interest and opinions between personnel inclusive of employees, employers and managers. However, Bisno (1988) and Coser (1968) elucidate conflict as †Å"A process of social interaction involving a struggle over claims to resources,Read MoreMary Parker Follett : A Social Worker Of United State Of America Essay1207 Words   |  5 Pageswithout any work experience in the business world. Mary Parker Follett worked as writer, social member of staff, political academic. She has been called the lady who imaginary management.† She addresses among the different subjects and the issue of conflict, power, leadership, control, responsibility, consent and participation and formulated principles to be applied to every situation in the organisation’s workplace. Mary Parker Follett’s contributions: During her life she met so many people surroundingRead MoreEffective Communication Within The Workplace1254 Words   |  6 Pagesseen as a cornerstone for effective productivity and a positive employee-employer relationship as well as for profit and non-profit organisations (Marques, 2010). As both a direct and indirect result issues arise from poor communication and can be detrimental to the success and productivity of an organisation. It is the role of management on all levels of the organisation to prevent this from occurring. Interpersonal is the way in which individuals converse information, feelings, and meaning throughRead MoreConflicts Between Conflict Diamond Trade1531 Words   |  7 PagesSouthern Africa today. This issue deals with conflict diamond trade, which is the trade of diamonds in which the conditions for the miners had been extremely poor, and as well, the profit gathered is usually taken into the funding of illegal activities in the area, such as funding rebel movements. Being in the 21st century, this should not be allowed by the general public, and there were actions taken by different organisations to attempt to stop the conflict diamond trade. However, up until today, they